Insider’s Italy is a family business. Marjorie was born in Rome and has lived for most of her life in Italy. Robert, Marjorie’s husband, coordinates villa rentals while handling the firm’s business affairs. Isabel, Marjorie’s mother, is Rome-born, too. Together, she and Marjorie have lived in Italy for over 75 years. Isabel maintains close personal liaisons with special hotels and inns and coordinates room reservations. Nathan Louis, son of Marjorie and Robert, is an extra motivation in developing child-friendly itineraries. To keep the Insider’s edge, the family undertakes an ongoing campaign of Italy-wide research when not in the office developing tailor-made itineraries. Town & Country: Talk to Marjorie Shaw, whose travel service, Insider’s Italy, delivers what guidebooks and travel agencies won’t—or can’t.